W. R. Berkley Corporation
Our Business
Acadia Insurance Company

Douglas M. Nelson


Doug Nelson

Douglas M. Nelson joined W. R. Berkley Corporation as President of Acadia Insurance Group in December 2011. He brings almost 30 years of experience in the property casualty insurance industry, having previously held various senior management positions with two national companies.


Douglas M. Nelson


David J. LeBlanc, CPCU

Senior Vice President
Chief Underwriting &
Marketing Officer

Charles A. Hamblen, CPA, CPCU

Senior Vice President
Chief Financial Officer

Stephen J. Rich, CPCU, AIC, CCLA

Senior Vice President

Jonathan R. Becker

Vice President
Maine Branch Manager

Andrew M. Burbank, AAM

Vice President
Information Systems

Joel Glockler, FCAS, MAAA

Vice President, Chief Actuary

Jane E. Gordon, CIC

Vice President
Commercial Lines

Joseph Gresia, Jr.

Vice President
New York Branch Manager

Lisa M. Kilbreth, CPCU

Vice President
New Hampshire Branch Manager

Sharon L. Pontes

Vice President
Massachusetts Branch Manager

David S. Richards

Vice President
Vermont Branch Manager

Christopher R. Rourke

Vice President
Connecticut Branch Manager

Daniel L. Swift, Esq.

Vice President,
General Counsel, & Secretary

Kathryn P. Whitmore, SPHR

Vice President – Human Resources
& Facilities

Company At-A-Glance PDF

The above link is a PDF. To view this file, you will need Adobe Acrobat Reader. If you do not have it installed, it may be downloaded here.  PDF reader

Acadia Insurance Group

Acadia Insurance Group is a regional company offering property and casualty insurance to small and midsize businesses throughout New England and New York state with local offices in Connecticut, Maine, Massachusetts, New Hampshire, New York and Vermont.

Our Mission

At Acadia, our Closer CoverageSM mission is to provide superior service and products as close to our customers as possible. We believe being local doesn’t just mean being down the street. It means having a real understanding of the businesses we insure and the communities we serve. It also means being available to provide the best possible insurance solutions when they are needed. That’s why Acadia is “Closer Coverage”.

Our Products

Acadia provides property and casualty insurance solutions to businesses in many industries, including:

  • Agriculture
  • Construction
  • Finance
  • Leisure & Hospitality
  • Institutions
  • Manufacturing
  • Professional Office
  • Real Estate
  • Retail
  • Service
  • Transportation
  • Wholesale
  • Wood Products

We are noted for our expertise, and have relationships with several associations and industry specific insurance programs in the Northeast.

Acadia Marine underwrites both Inland and Ocean Marine exposures. Our dedicated inland and ocean professionals reside in each of our offices, working alongside their P&C counterparts to round out the insurance portfolio of businesses with specialty marine needs.

How Acadia Insurance Group is Different

Local Commitment Because of our Closer Coverage approach, we have dedicated claim, loss control and underwriting personnel in each state. Our employees are accomplished professionals in their fields, acting as trusted advisors to our agents and policyholders.

Closer Claims Service Our claims professionals consistently receive accolades for their local approach and commitment to delivering superior service to the businesses we insure. In a recent survey, our customers gave us a 96% satisfaction rating.

Our Va lued Business Partners We distribute our products exclusively through a network of over 200 independent agencies located in more than 600 cities and towns throughout New England and New York.

Synergy Risk Management Our proprietary Synergy Risk Management program provides a tailored service and risk management approach for larger and more complex risks. Our customers have told us that this personalized delivery of services clearly distinguishes us from our competitors.

About W. R. Berkley Corporation

W. R. Berkley Corporation, founded in 1967, is one of the nation's premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively to changing market conditions and local customer needs. This decentralized structure provides financial accountability and incentives to local management and enables us to attract and retain the highest caliber professionals. We have the expertise and resources to utilize our strengths in the present environment, and the flexibility to anticipate, innovate and respond to whatever opportunities and challenges the future may hold.

Contact Information

Administrative Office/ Maine Office
One Acadia Commons
P.O. Box 9010
Westbrook, ME 04098-5010
Tel: (207) 772-4300
Fax: (207) 772-6104

Bangor Office
28 Gilman Plaza
Suite 2
Bangor, ME 04401
Tel: (207) 942-3500

Connecticut Office
500 Enterprise Drive
Suite 4C
Rocky Hill, CT 06067
Tel: (860) 331-2400

Massachusetts Office
290 Donald J. Lynch Blvd.
Marlborough, MA 01752-4710
Tel: (508) 786-6600

New Hampshire Office
4 Bedford Farms Drive
Suite 400
Bedford, NH 03110
(physical location)
P.O. Box 9526
Manchester, NH 03108
(mailing address)
Tel: (603) 627-8466

New York Offices
301 Plainfield Road, Suite 250
Syracuse, NY 13212

200 Summit Lake Drive, Suite 240
Valhalla, NY 10595

20 Corporate Woods Blvd., Suite 304
Albany, NY 12211
Tel: (315) 457-3757

Vermont Office
118 Tilley Drive, Suite 201
P.O. Box 9500
South Burlington, VT 05407
Tel: (802) 658-0722

Financial Highlights

Business Written In

Acadia Insurance Company
Admiral Indemnity Company*
Clermont Insurance Company*
Continental Western Insurance Company
Firemen’s Insurance Company of Washington, D.C.
Tri-State Insurance Company of Minnesota
Union Insurance Company

*CT and NY business only

All companies are rated A+ (Superior) by A. M. Best